Social Media Management   Digital Strategy   Creative Production

SHANNON
GRAHAM

Experience at American Express Global Business Travel Warner Bros Discovery BRIT Awards 2023 BBC Radio 1 Sony Music Hayu Coolr
8 YRS Organic & Paid Social
2.1M Followers in 17 Months
50K TikTok Followers Overnight
+968% Ad Revenue Growth
Warner Bros. Discovery
Social and Digital Manager / Feb 2024 to Present

Warner Bros. Discovery

Quest TV & Really TV Campaigns

We Saved a Train - Francis Bourgeois on location We Saved a Train - Very Important Task
Campaign Producer / Quest TV

We Saved a Train: Organic and Paid Launch

Travelled to Scotland to produce on-location content with Francis Bourgeois and Chris Harris. Briefed and published paid video ads across Meta and TikTok for pre and post launch.

Week one results only.

1.7MOrganic Views
1.6MPaid Views
3.3M+Total Views
Iris remote to mute my kids Quest x Pubity caption
Social Campaign Producer / WBD

Quest x Pubity Group Creative Partnership

Led a brand partnership with Pubity Group to promote James May and the Dull Men on Quest. Negotiated a £25k budget to oversee creative communication, edits, and execution.

10M impressions 5x target
Audience Development / Really TV

Facebook Audience Growth, 2024 to 2026

Drove sustained follower growth by prioritising content that converted views into long-term followers. By July 2025, revenue had already doubled what Really earned across all of 2024.

600KFeb 2024
1.8MJan 2025
2.7MJul 2025
+74%YoY Growth
3.38MNet New Follows
13.5MReturning Viewers
Content Direction / Really TV Instagram

Viral Reel: 13.7M Views in 4 Days

Directed the edit for this short-form clip. The post reached 13.7 million views in 4 days and drove a significant audience spike in a single week.

13.7MViews in 4 Days
246KLikes
102KComments
49KSaves
32.5KNew Followers / Week
BRIT Awards 2023
Digital Producer / Nov 2022 to Feb 2023

BRIT Awards 2023

Lead TikTok Producer

940K to 1M TikTok Followers. Overnight.

As lead TikTok Producer on live show day, I took the reins of the @BRITs account and grew it from 940K to 1 million followers overnight, capturing one of the biggest moments in the UK music calendar in real time.

50K+ New followers gained overnight
3M Views on Sam Smith red carpet post
185K Likes on lead TikTok post
BRITs TikTok 940K followers 11 Feb BRITs TikTok 1M followers 12 Feb
Account Growth

BRITs TikTok: 940K to 1M Overnight

Before the show: 940K. After show day: 1.0M. Driven by reactive content strategy and sharp posting throughout the live broadcast.

11 Feb: 940K 12 Feb: 1.0M
BRITs Sam Smith red carpet
Reactive Content / Live Show Day

Sam Smith Red Carpet: 3M Views

Drafted an engaging caption for Sam Smith's red carpet arrival in real time. The post hit 3 million views with 185K likes and huge comment engagement.

3M views 185K likes
Tom Daley BRITs influencer Jill Scott BRITs influencer
Campaign Producer / Influencer

BRITs Influencer Campaign: Tom Daley and Jill Scott

Led the BRITs influencer campaign, approaching and briefing Jill Scott and Tom Daley on the nominations activation. Earned press coverage and drove significant pre-show buzz, with talent organically driving the narrative.

Pre-show press coverage Talent-led organic narrative
BBC Radio 1 & 1Xtra
Social Media Executive, Asst. Content Producer / 2018 to 2022

BBC Radio 1 & 1Xtra

Audience Growth & Format Innovation

Pitching an Idea That Became a BBC Institution

Pitched the idea of covering UK music events and festivals for BBC 1Xtra, a project that secured an official Wireless Festival partnership, set Instagram records, and is still running today, years after I left.

1M BBC Radio 1 Instagram, helped grow to 1 million followers
+40% BBC 1Xtra Instagram YoY growth
19K Views in 24hrs, record-breaking Parklife 2021 campaign
BBC 1Xtra New Music Friday
Format Ideation / BBC 1Xtra

#NewMusicFriday: Repeatable Format

Launched #NewMusicFriday on BBC 1Xtra, a weekly trending social feature using snippets from upcoming playlisted artists' music videos. Became the top weekly post and attracted new followers to 1Xtra's Instagram, leading to the account's expansion.

Top weekly post Ongoing format
Parklife 2021 Parklife 2021 social Parklife 2021 content Parklife 2021 artist
Lead Producer / Parklife Festival 2021

BBC 1Xtra Summer: Record-Breaking Campaign

Set a new BBC 1Xtra Instagram record with over 19K views in 24 hours. The most successful social campaign of 2021, and the wider BBC 1Xtra Summer project secured an official Wireless Festival partnership.

19K views in 24hrs Most Successful Campaign 2021
Stormzy reactive tweet
Reactive Content / BBC 1Xtra

Stormzy Reactive: Twitter Promo Visual

When Stormzy released a surprise video, I reacted instantly with a tweet including visuals from the new music video. Twitter used it as the promo visual for the trending topic on the main page of the app. Reached over 80K people.

80K+ reach Twitter featured it
BBC 1Xtra meme content
Reactive Meme Content / BBC 1Xtra

Music Video Meme Format

Created reactive meme content using music video clips to tap into trending cultural moments, driving high engagement and new followers to the BBC 1Xtra account.

High engagement Trending format
Guild Gaming
Social and Content Manager / April to Dec 2022

Guild Gaming

Creative Production & Campaign Management

Sky Guild Gaming Centre mural David Beckham comment
Creative Producer

Guild x Sky Broadband Partnership Launch

Creative Producer for the Guild x Sky Broadband partnership social launch video. Directed the shoot and supervised editing. Instagram post reached over 50K accounts, and received engagement from David Beckham.

50K+ reach David Beckham engaged
Mental Health campaign
Campaign / Mental Health Awareness Month

Mental Health Awareness Month Campaign

Led a mental health awareness campaign inviting players to Guild's office for a game and a chat. Over 50 sign-ups for the first in-person session. The campaign tweet reached over 85K people.

85K+ tweet reach 50+ sign-ups
Hayu & Coolr Agency
Digital Producer / Oct to Dec 2023   Social Media Producer / Jul to Aug 2023
Hayu Digital Producer / Oct to Dec 2023
Real Housewives Townhouse activation Lisa Barlow comment
Digital Producer

Real Housewives Townhouse Activation 2023

Produced and filmed social content for the Real Housewives of Beverly Hills Season 13 London activation. Cast members including Lisa Barlow and Dorinda Medley organically engaged with the content.

100K+ engagements in 24hrs Cast organic responses
Coolr Social Media Producer / Jul to Aug 2023
Gumtree UK social Deliveroo UK social Samsung UK social
Social Media Producer

Content Production for Major UK Brands

Produced social content across a roster of major UK brands during a summer agency contract.

Gumtree UK Deliveroo UK Samsung UK